Why didn't a charge come up for my overnight order?
Your order total is larger than $250.00. In this case, we pack the order and give you the actual cost for overnight. A Plum Party representative will call you with the cost, and you can then approve it. If you do not approve, you can change your shipping method.Yes, on selected titles we have English and Spanish. Other languages available on large volumn orders of 200 or more.
Where can I buy TMNT birthday party supplies?
Party supplies should be widely available now in the USA at retail chains like Target, Wal-Mart, Party City and Toys R Us. Unfortunately we don't have vendor information for any other countries.I have not seen any party supplies with a Buffy theme. If anyone finds paper plates, cups, table cloths, etc.
Do you have a catalogue?
The designs for children's party supplies change so frequently, with new ones being added and old ones discontinued, that it would be difficult and expensive to keep a listing up-to-date and current. For that reason, we don't offer a printed catalogue. We try to include pictures of each item online whenever possible, and if at any time you have questions about a product, please let us know.
What happens when I place an order then?
The online order form that you'll find on each of the party theme pages is a very basic online form. It comes directly to us, and doesn't go to anyone else. All of the information that has been sent - the items that have been selected, the shipping address, the party date, the shipping method, and whether payment has been included - is checked over.Payments are accepted by PayPal,Check,Money Order,Major credit cards including Government I.M.P.A.C.T. and Japanese Bank transfer.Add $15 for Premium - 2 days (business days)*Add $20 for Overnight (on orders up to $200) - 1 day (business days)*|** Orders $500.00 or higher may have additional shipping fees. A customer service representative will contact you with any additional charges. No order will ship without your approval.
How does that work?
Because we're a Canadian company, we have to do business in Canadian dollars. When your transaction goes to our bank, it then gets sent to your bank, which in turn converts it to US dollars. When you receive your credit card statement, it should show the Canadian amount, the exchange rate at the time it went through your bank, and the US amount charged on your account.All orders sent via standard shipping will be received with 7 to 10 business days. Plum Party orders ship within 48 hours from the day the order is placed. We cannot make any changes to the order within this period unless an item is on backorder. If you need the items for a specific date which falls within 7 to 10 business days, please choose 4-day express shipping. This will ensure that your order is received on time.Your order total is larger than $250.00.
Do you accept international orders and ship to overseas locations?
Don't see your question and answer here? Email us at and we'll get back to you right away.